Terms of Service

1. Agreement to these Terms

These Terms of Service (the Terms) are a legal agreement between you and iMingle (we, us, or iMingle) covering your use of the website at imingle.fun, the iMingle mobile apps for iOS and Android (the App), and the chat services available through them (together, the Service).

By opening a chat, creating an account, or otherwise using the Service, you agree to these Terms, our Privacy Policy, and our Community Guidelines. If you do not agree, please do not use the Service.

2. Eligibility

You also confirm that:

• you are legally able to enter into a binding contract where you live;
• you have not previously been banned from the Service; and
• your use of the Service is not prohibited by any law that applies to you.

In the App, you must sign in and give your date of birth before you can chat, and the App is rated for adults only. Giving a false date of birth is a serious violation of these Terms and will lead to your account being terminated.

3. The Service

iMingle randomly pairs you with another person for a one-to-one text chat or video chat. The core Service is free. On the website it does not require an account; in the App, an account is required so we can keep the Service safe. Either participant can end a chat at any time.

Text messages are relayed between participants in real time through our servers and are not stored. Video and audio are transmitted through Agora, a third-party real-time communications provider, and are not recorded by us. See our Privacy Policy for details.

We may change, suspend, or discontinue any part of the Service at any time, including features available in free or paid tiers.

4. Accounts

On the website, an account is only required for Premium, and we ask for an email address, a display name, and a password. In the App you sign in with Google or, on iOS, with Apple; we receive your email address and name from that provider, and we ask for your date of birth and gender. Your date of birth can only be set once. You agree to:

• provide an email address that belongs to you and keep it up to date;
• choose a display name that does not impersonate anyone or break our Community Guidelines;
• keep your password confidential and not share your account; and
• tell us promptly at [email protected] if you believe your account has been compromised.

You are responsible for everything that happens under your account. You can delete your account at any time: in the App under Settings → Delete account, from your account page on the website, or by requesting a deletion link at imingle.fun/delete-account. Deleting your account does not cancel a subscription bought through the App Store or Google Play; cancel that in the store.

5. Premium subscriptions and billing

Premium is an optional paid subscription that adds features such as country and interest filters, priority matching, and appearance customization. The features included in Premium may change over time.

• Price. Premium currently costs $4.99 per week, plus any applicable taxes. The price shown at checkout is the price you pay.
• Payments on the website. Payments are processed by Stripe. We never see or store your full card details. By subscribing you also agree to Stripe's terms.
• Payments in the App. Premium bought in the App is an auto-renewing subscription billed by Apple (App Store) or Google (Google Play) to the account you use with that store, at the price and in the currency the store shows before you confirm. Billing, renewal, cancellation, and refunds for these subscriptions are handled by Apple or Google under their terms; we can't issue refunds for them. The subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period, and you can manage or cancel it in your App Store or Google Play account settings.
• One account, every platform. Premium is tied to your iMingle account, so a subscription bought on the website or in the App works wherever you sign in with that account.
• Automatic renewal. A website subscription renews automatically each week until you cancel. We will charge the payment method on file at the start of each billing period.
• Cancellation. You can cancel a website subscription at any time from your account settings, and an App subscription in the App Store or Google Play. Cancellation takes effect at the end of the current billing period, and you keep Premium until then.
• Refunds. Except where required by law, website payments are non-refundable and we do not provide refunds or credits for partial weeks. If you believe you were charged in error, contact us and we will look into it.
• Price changes. We may change the Premium price. We will give you at least 30 days' notice by email before a change takes effect, and you may cancel before then.
• Bans. If your account is terminated for violating these Terms or the Community Guidelines, you are not entitled to a refund.

6. Acceptable use

Our Community Guidelines are part of these Terms. We have zero tolerance for objectionable content and abusive users. In short, while using the Service you must not:

• be under 18, or engage with anyone you believe to be under 18;
• share, request, or display nudity or sexual content, or solicit sexual activity;
• harass, threaten, bully, or abuse anyone, or promote hatred against any group;
• record, screenshot, or otherwise capture another person's chat, image, or voice without their clear consent, or share such material;
• post or share personal information about others (doxxing);
• use the Service for anything illegal, including fraud, scams, or the sale of illegal goods;
• send spam, advertising, or links to other services, or use bots or automation;
• impersonate any person or organization;
• attempt to access other users' data, interfere with the Service, or bypass bans, rate limits, or security measures; or
• reverse engineer, scrape, or build a competing service using our systems.

7. Your content, and what we do and don't keep

You own whatever you say or show during a chat. Because we do not store messages or record video, we generally do not hold copies of your chat content. To operate the Service we need a limited right to transmit your content between you and the person you are matched with, and you grant us that right.

When you submit a report, we may temporarily retain the information you include in it (for example, a description of what happened) so we can review it.

You are solely responsible for what you say and show. We do not endorse and are not responsible for the content or conduct of other users.

8. Reporting, moderation, and enforcement

You can report another user from within any chat. In the App you can also block someone, so you are never matched with them again. We review reports promptly, aiming to act within 24 hours, and may, at our discretion and without notice:

• warn a user;
• temporarily or permanently block a user, device, or network from the Service;
• remove Premium access without refund; and
• preserve and share information with law enforcement where we believe it is required by law or necessary to prevent serious harm.

To enforce bans we may keep limited technical identifiers (such as an IP address or a hashed device identifier) for as long as necessary. Attempting to evade a ban is itself a violation of these Terms.

9. Third-party services

The Service relies on third-party providers, including:

• Agora (www.agora.io) for real-time video and audio transmission.
• Stripe (stripe.com) for payment processing on the website.
• Apple and Google for signing in to the App and for in-app purchases, and RevenueCat (revenuecat.com) for managing in-app subscriptions.

These providers have their own terms and privacy policies. We are not responsible for their services, and outages or changes on their side may affect the Service.

10. App Store and Google Play

If you downloaded the App from Apple's App Store or Google Play, these additional terms apply:

• These Terms are between you and iMingle, not Apple or Google, and we, not they, are responsible for the App and its content.
• Your license to use the App is limited to devices you own or control, as permitted by the store's usage rules.
• Apple and Google have no obligation to provide maintenance or support for the App.
• If the App fails to conform to an applicable warranty, you may notify Apple, which may refund the purchase price (if any); to the extent permitted by law, Apple has no other warranty obligation for the App.
• We, not Apple or Google, are responsible for addressing any claims relating to the App, including product liability claims, claims that it fails to meet legal or regulatory requirements, consumer protection and privacy claims, and intellectual property infringement claims.
• You confirm that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you as they relate to the iOS App.

11. Intellectual property

The Service, including its name, logo, design, and software, belongs to us or our licensors and is protected by intellectual property laws. We grant you a limited, personal, non-transferable, revocable license to use the Service in accordance with these Terms. You may not copy, modify, distribute, or create derivative works from any part of the Service without our written permission.

12. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not verify the identity, age, or intentions of users. You interact with other people at your own risk. Use common sense: do not share personal details, do not send money to strangers, and end any chat that makes you uncomfortable.

We do not guarantee that the Service will be uninterrupted, secure, or error-free, or that any particular feature will remain available.

13. Limitation of liability

To the fullest extent permitted by law, iMingle and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, goodwill, or profits, arising out of or related to your use of the Service or your interactions with other users.

Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us in the 12 months before the claim arose, or (b) 50 US dollars.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

14. Indemnification

You agree to defend, indemnify, and hold harmless iMingle from any claims, damages, and expenses (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these Terms or of any law or third-party right.

15. Termination

You may stop using the Service at any time and may delete your account from your settings, in the App, or at imingle.fun/delete-account. We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or if we need to protect the Service or other users.

Sections that by their nature should survive termination (including Disclaimers, Limitation of liability, Indemnification, and Governing law) will survive.

16. Changes to the Service or these Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms here with a new "last updated" date and, where you have an account, notify you by email. Continuing to use the Service after the changes take effect means you accept the updated Terms.

17. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Any dispute arising from these Terms or the Service will be brought in the courts located there, and you consent to their jurisdiction, unless the consumer protection laws where you live give you the right to bring a claim elsewhere.

Before filing a claim, please contact us first. Most issues can be resolved quickly and informally.

18. Contact

Legal notices and questions about these Terms: [email protected]. General support: [email protected].